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NZ | Wholesale | Archies Footwear FAQs logo

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Ordering and order issues

I am having trouble logging into this website

Just some points to help with your online ordering of Archies Footwear products:. You must make sure that you use the right web browser. The website does not function correctly when using older internet browsers such as Internet Explorer. For the web

What sizes and colours should I order?

All of the information you should need to know about what to order is located in the ‘What to order’ and in the ‘Getting Started’ tab on this website. However, please let us know if you cannot find the information that you are after or if you have an

Do you have a minimum order?

There is no minimum order size for Archies Footwear Products. However, in order to receive free regular shipping, there is a minimum spend of $350. If the minimum spend of $350 is not reached, then the shipping cost will be at the expense of the cust

Display stands

Archies retailers are entitled to one free display stand per location once you have ordered $350.00 or more of Archies Footwear products. Once you have ordered $350.00 or more, your discount code for a free display stand will be activated on your acc

I want to change my order

If you've already placed your order and would like to make a change, please contact us at customer support as soon as possible. We will then contact our warehouse. While we are unable to edit your order, if it has not yet been processed by our wareho

I can't submit my order - what should I do?

Here are some things to check. 1. Check your browser: The website does NOT function correctly when using older internet browsers such as Internet Explorer. For the website to function correctly, you must use more modern browsers such as Google Chrome

What about out-of-stock items?

If the colors and sizes that you are looking for are out of stock. We recommend signing up for the back-in-stock notification or sending us an email so that we can record your details. As soon as the stock arrives, you will be notified.