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NZ | Wholesale | Archies Footwear FAQs

There is no minimum order size for Archies Footwear Products. However, in order to receive free regular shipping, there is a minimum spend of $350.&#xA0;If the minimum spend of $350 is not reached, then the shipping cost will be at the expense of the customer.&#xA0; <a href="https://archies-footwear-nz-wholesale-lollbc17qdd.gorgias.help/en-US/embed/contact" rel="noopener noreferrer" target="_blank"><img src="https://uploads.gorgias.io/Aa90l7EVY0qxJWor/undefined-419391ff-b0d6-4f1e-a1e5-31e012e0afed" style="width: 300px;" class="fr-fic fr-dii fr-fil"></a> &#xA0;

There is no minimum order size for Archies Footwear Products. However, in order to receive free regular shipping, there is a minimum spend of $350. If the minimum spend of $350 is not reached, then the shipping cost will be at the expense of the cust

Do you have a minimum order?

Ordering and order issues

I am having trouble logging into this website

What sizes and colours should I order?

Display stands

I want to change my order

I can't submit my order - what should I do?

What about out-of-stock items?

What to do for exchanges/refunds or warranty claims

Exchanges, Refunds and Warranty Claims

Where do I find information on the wholesale price, RRP, display stands, postage etc?

What are your payment terms?

Can I order now and pay later?

Do you have a back order system in place for out-of-stock items?

Where do I need to send remittance advice to?

Operational queries

I want to add more locations to sell Archies Footwear

Where can I see my account details including order history, payment status, etc?

Account-Related Queries

Shipping costs

What if the order is too big for a soft package but still below the minimum spend?

What is the shipping cost for orders less than the minimum spend to get free shipping?

Is there express shipping available for orders that are below the minimum spend?

Where can I see the status of an order / monitor tracking?

How long will it take to fulfill my order?

How will I know when my order has been shipped?

My order has arrived but I have not received my stand yet (or vice versa)

What should I do if I did not receive all of the pairs that I ordered?

What should I do if I’m sent the wrong size or color to what I ordered?

What should I do if I receive stock that is not up to the selling standard?

Postage and Logistics

Do you have a minimum order?Updated 2 years ago