Option 1: Manage your multiple locations through one email. To do this you simply add a further address, with a unique company name. For example, if Mr. Physio has two locations under one company name in separate towns/suburbs, (Moama, NSW and in Ech

Option 1: Manage your multiple locations through one email<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">To do this you simply add a further address, with a unique company name. For example, if Mr. Physio has two locations under one company name in separate towns/suburbs, (Moama, NSW and in Echuca VIC), then we recommend that the company name used should be &#x2018;Mr. Physio Moama&#x2019; and &#x2018;Mr. Physio Echuca&#x2019; etc. You can find the address field within the customer account section of the website by clicking on your business name in the top bar of the website (next to the cart).Option 2: Each location has its own unique email and manage each one separately<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">When the system is set up this way, each location can manage its own ordering, invoices, and notifications from that location&#x2019;s email account. This is ideal when there is a manager at each location. If you choose to set up your account in this manner, each location will need to have its own:&#xA0;<span style="color: rgb(0, 0, 0); font-family: Arial; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">1. Email address&#xA0;<span style="color: rgb(0, 0, 0); font-family: Arial; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">2. Stock delivery address&#xA0;<span style="color: rgb(0, 0, 0); font-family: Arial; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">3. Unique company name. e.g &#x2013; Mr. Physio Echuca, Mr. Physio Moama, etc.&#xA0;<span style="color: rgb(0, 0, 0); font-family: Arial; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">You need to be approved by us as a stockist to start ordering, so as soon as you have signed up for the additional location, please email us to let us know.&#xA0; <a href="https://archies-footwear-nz-wholesale-lollbc17qdd.gorgias.help/en-US/embed/contact" rel="noopener noreferrer" target="_blank"><img src="https://uploads.gorgias.io/Aa90l7EVY0qxJWor/undefined-419391ff-b0d6-4f1e-a1e5-31e012e0afed" style="width: 300px;" class="fr-fic fr-dii fr-fil"></a> &#xA0;

I want to add more locations to sell Archies Footwear

All of your account information, including previous orders, tax invoices, payment history, etc can be accessed through your online account. To access your online account information and view your payment history, please follow the following steps:. 1

<span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">All of your account information, including previous orders, tax invoices, payment history, etc can be accessed through your online account.<span style="font-size:13pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">To access your online account information and view your payment history, please follow the following steps:<span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">1. Access your account details:&#xA0;<span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Once logged in to your account, click on your account name in the top right of the screen.<span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><img src="https://uploads.gorgias.io/Aa90l7EVY0qxJWor/Screenshot_4-8412ce7e-b94c-4be5-a148-d9c70cc96888.jpg" style="width: 692px;" class="fr-fic fr-dib"> 2. Payment History:&#xA0;Once you log into your account, your payment history should be immediately viewable.<img src="https://uploads.gorgias.io/Aa90l7EVY0qxJWor/Screenshot_1-43c178ff-3ebb-48b5-aaa8-87eebcc59936.jpg" style="width: 692px;" class="fr-fic fr-dii"> 3. To download your tax invoice:We do not include hard copies of the Tax Invoices with orders as PDF versions of your Tax Invoice can be very easily downloaded both in the confirmation email that you receive when you submit your order and also from within your account on the Archies Footwear retailer website.Downloading the Tax Invoice from within your order confirmation email:&#xA0;Click on the link in the order confirmation email: When you submit your order, you should receive an order confirmation email to the nominated email for that account. Within the email, there is a link that allows you to download your invoice. Simply click on the &apos;click here to download a PDF Tax Invoice for your order&apos;.Downloading your tax invoice from within your Archies Footwear retailers account:&#xA0;In addition to the above, all of your account information, including previous orders, tax invoices, payment history, etc can be accessed through your online account.You must make sure that you use the right web browser: The website does NOT function correctly when using older internet browsers such as Internet Explorer. For the website to function correctly, you must use more modern browsers such as Google Chrome.If you are having any trouble, please <a href="https://archies-footwear-nz-wholesale-lollbc17qdd.gorgias.help/en-US/embed/contact" rel="noopener noreferrer" target="_blank">contact us</a> at support and we&#x2019;d be more than happy to assist you.&#xA0; <a href="https://archies-footwear-nz-wholesale-lollbc17qdd.gorgias.help/en-US/embed/contact" rel="noopener noreferrer" target="_blank"><img src="https://uploads.gorgias.io/Aa90l7EVY0qxJWor/undefined-419391ff-b0d6-4f1e-a1e5-31e012e0afed" style="width: 300px;" class="fr-fic fr-dii fr-fil"></a> &#xA0;

Where can I see my account details including order history, payment status, etc?

For the Easter break, please note our team is operating with minimal staff. We appreciate your patience and understanding as we experience slight delays in response times.

NZ | Wholesale | Archies Footwear FAQs

Account-Related Queries

I am having trouble logging into this website

What sizes and colours should I order?

Do you have a minimum order?

Display stands

I want to change my order

I can't submit my order - what should I do?

What about out-of-stock items?

Ordering and order issues

What to do for exchanges/refunds or warranty claims

Exchanges, Refunds and Warranty Claims

Where do I find information on the wholesale price, RRP, display stands, postage etc?

What are your payment terms?

Can I order now and pay later?

Do you have a back order system in place for out-of-stock items?

Where do I need to send remittance advice to?

Operational queries

Shipping costs

What if the order is too big for a soft package but still below the minimum spend?

What is the shipping cost for orders less than the minimum spend to get free shipping?

Is there express shipping available for orders that are below the minimum spend?