Price Increase: Frequently asked QuestionsUpdated a day ago
Why are prices changing?
From 1 September 2026, we're updating our pricing in New Zealand to reflect increases in our manufacturing and logistics costs. This is a small adjustment and won't affect the quality or design of your favourite Archies products.
What are the new prices? (all prices NZD, exclusive of GST
When does the new wholesale pricing take effect?
The new pricing applies to all orders placed from 1 September 2026. Any order placed before this date will be honoured at current wholesale pricing.
I placed a wholesale order before 1 September — will I be charged the new price?
No. Orders placed before 1 September 2026 are honoured at the price shown at the time of purchase, regardless of when the order is dispatched.
I need to return or exchange stock bought before the price change — will I have to pay the difference?
No. If you purchased stock before 1 September 2026, standard returns or size exchanges will be processed based on the original wholesale invoice value, not the new pricing. You won't be asked to pay the difference for a like-for-like stock exchange.
I have account credit from a warranty claim. Does that cover the new price or the old one?
If your credit is from a warranty claim or faulty return, we'll cover the price difference so you receive your replacement stock at no extra cost.
Will our profit margin percentage be affected by the price change?
No. We have adjusted both the wholesale price and the Recommended Retail Price (RRP) proportionally.
Will Archies DTC website be selling at the new RRP on 1 September?
Yes. Archies is committed to complete pricing parity across all retail channels. Our direct-to-consumer website will update to the new RRP on 1 September 2026.
Are there any changes to free shipping thresholds or delivery fees?
No. Shipping fees and free freight order thresholds remain exactly as they are today.
Who do I contact with questions about my wholesale account?
You can reach out directly to your dedicated contact our Wholesale Support Team at [email protected]. We're here to help!